Store Policy Diamonds and Pearls

In today’s online shopping market, we believe that honesty is the best policy. That’s why we designed the most generous, fair and transparent store policy for our customers. Read the following sections to find out more about how we ship or exchange products, or about how we secure your personal data. Please don’t hesitate to contact us if you have any questions!

Credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Diamonds and Pearls Australia shall issue a credit to your credit card account in the amount of the incorrect price.


Australian Consumer Law

Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. 

Governing law
This returns policy is governed by the laws in force in Victoria, Australia. You agree to submit to the exclusive jurisdiction of the courts of that jurisdiction.


Consent
· By using this web site you are agreeing to the terms of this returns

policy.
· We reserve the right to modify our returns policy as our business needs require.
· We will post such changes on our web site, after which, your continued use of the web site shall be deemed to be your agreement to the modified terms.

 

Diamonds and Pearls Australia

Online Jewellery & Gift Store

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